83 • To set up a successful participation process, cities can rely on their local cultural organisations, artists and the creative sector, if they are given the freedom to develop their vision. • Cities can provide financial incentives to participatory projects and governance/review funding mechanisms and set new criteria linked to efforts to engage with citizens and the local community. • Creation is attractive to people: starting outside cultural institutions facilitates engagement and cities should know their local artistic and cultural resources upfront. • If the project can be rooted in a local tradition with a contemporary twist, it makes it more relevant and a good way to give heritage a new meaning and purpose. • The process can be envisioned as an experiment, knowing that not everybody can be reached the first time. However, the process itself is as important as the result and the impact. Top Tips More info Emma the small giant Report from a peer learning visit with Kortrijk